FAQs

FAQs

FREQUENTLY ASKED QUESTIONS

Are electric scooters waterproof?

We do not recommend using your eScooter in the rain. A manufacturer will test and provide an eScooter with a rating based on its waterproofness, so it is important to check the specification of your scooter as these will vary.
Each of these IP ratings will be between 0 and 9. The higher the number, the more waterproof it is. A level of 5 or 6 should provide protection from puddles, splashes and light rain.
It is also important to be aware of your warranty, as many manufacturers will advise riders not to use their scooter in the rain, which could void your warranty if you go against recommendations.

How fast do electric scooters go?

Your average e-scooter is typically capable of speeds around 30km/h, however many manufacturers and rental providers place speed limiters on the devices to ensure their safety.
Always check your manufacturers terms and conditions, as well as the current laws, when buying.

Can electric scooters go uphill?

Yes, electric scooters can travel uphill, but there are some things you need to know before hitting the hills.
When travelling uphill, the motor will need to work harder, which will drain the battery more quickly. You’ll also find travelling uphill is slower, too.
If you are planning on taking your e-scooter uphill, then invest in one with a powerful motor for the best performance and be sure to keep it charged up!

How long do electric scooters last?

The total distance you can travel on an e-scooter is measured in its range.
Basic scooters will provide up to 25KMSs of propelling power. But more advanced (and expensive) models such as the S10-1 can keep going for up to 60KMS.
There are varying factors such as terrain, weather conditions and rider weight that will affect your scooters performance. These should all be taken into consideration when planning your journey.
Please note that maximum ranges stated are tested in optimal conditions.

Electric scooters: how do they work

Electric scooters are fitted with small electric motors that are powered by a rechargeable battery.
First you need to turn your eScooter on and if your scooter has a display, select from the ride modes available.
Depending on your eScooter, you may be required to kick off, with certain scooters needing you to reach a speed of 3mph before the motor will engage. You may also need to assist the eScooter by kicking when moving up steeper hills or across rough terrain.

Are e-scooters dangerous?

eScooters are designed and built to high standards and are mechanically safe to ride. However, accidents can still happen, so you should always be careful. We recommend wearing appropriate safety gear, including a helmet any time you ride your eScooter.
It’s still illegal to ride an electric scooter on the road. For more information on where you can safely and legally ride your eScooter, Please check local regulations.